2022 Auction Frequently Asked Questions

Can anyone participate in the Online Auction?

The auction is open to everyone 18 years and older. You must be 21 years and older to bid on any alcohol-related auction package. We encourage you to share the link with your friends and family.

To participate in the Auction from the convenience of your home, you just need to register on https://his2022.ggo.bid/. Bidders will be responsible for paying immediately upon winning, and must cover shipping costs or coordinate delivery/pick-up of their items/certificates from the South Bay Auxiliary of Harbor Interfaith Services in Palos Verdes, CA. Instructions will be sent to the winners after the auction closes. (Only domestic shipping can be provided.)

May I pay by check or other methods of payment?

Upon registering, you will be asked to provide credit card information. Bidders will need to authorize their winning bid charges to that credit card immediately after the auction closes. Any remaining balances will be charged to your card on file on the date of your transaction. Approximately 3.5% will be added to cover the credit card processing fee.

How do I pick up my items or have them shipped to me?

Within the week following the closing of the auction, we will contact you regarding your preference for delivery versus in-person or pick-up in Palos Verdes, CA.

Local delivery will be available for winners who live in the South Bay (Manhattan Beach to San Pedro). If pick-up is preferred, those arrangements can be made after the close of the auction.

For delivery outside of the South Bay, we will add any shipping and handling costs to your balance on GiveSmart for you to authorize payment. Once we have received payment confirmation for the shipping costs, we will package the item and choose the mail carrier at our discretion. If you would like to add insurance for the shipment, please let us know and we will add the incremental charge to your GiveSmart card on file.

**If South Bay Auxiliary of Harbor Interfaith Services is not contacted by May 15, 2022 for (pick-up, delivery or shipping) on an item, the item will be forfeited and will be used again to benefit HIS.**

Can I still donate an item to the auction?

Yes! Please visit https://www.hisauxiliary.org/event to donate an item.

How do I start and continue my bidding?

Browse the Silent Auction and start bidding on your favorite items on April 25, 2022! Place your bid on selected items, set a maximum bid if desired, and the Greater Giving software will continue to keep you in the running until you reach your maximum bid.

How can I keep active and know if I am outbid or have won an item?

You will be notified via text if you have been outbid. Keep an eye on your favorite items! If you are NOT receiving the text messages, make sure you have the correct mobile number under your profile. The texts will continue to notify you when you have been outbid or reached your maximum bid. When the silent auction closes, you will also receive a text message if you won any items.

I've mistakenly placed a bid. What do I do?

Please ask for assistance from our team by emailing hisauxevent@gmail.com.

I'm having difficulties using Greater Giving.
Are there steps I can follow to make sure I'm able to bid?

Please see the Greater Giving video at https://www.youtube.com/watch?v=9XgJXVSlwi0 for more information.

Thank you for your support of the South Bay Auxiliary of Harbor Interfaith.

Please check back for updates. For all other questions, please email hisauxevent@gmail.com.